Faq - Kansal Gems

If I visit Jaipur City, India, is it possible to visit your Office ?

Yes it is always Possible, we would be glad to welcome you. You just have to make a call or email us.

Are your gemstones real or Hydro Composite, synthetic, dyed or glass filled ?

We manufacture Natural mined stones, thus only the original stones will be provided to you, no synthetic, dyed and glass filled stones.

When will you ship my order ?

Your order will be shipped within 2 business days after receipt of payment. We will inform you , if for any reason the order is delayed. Please note that weekends and holidays are not counted as business days.

Will you email me the corresponding package tracking number ?

Yes, you will receive the tracking number of the parcel after your order is shipped.

Is it safe to send my credit card information through the web ?

Your online transaction are completely safe. The information can not be seen by anybody since it is done under 128-bit SSL server that encrypts your card information when you send it to bank.

Can we order multiple quantity of a gemstones ?

Yes, you can order multiple quantity, We are manufacturers, wholesalers and exporters of Precious and Semi precious Gemstones beads, and each and every stone is available in sufficient quantity, you kindly let us know your requirement for each stone, will update the quantity available and so on you can order.

Why should we purchase from your Company?

As this is the question which make us different from others that we do not sell and purchase Gemstones & Beads, we are having our own complete manufacturing unit based out in Jaipur, we go to the mines, buy stones raw from the ground and have it cut in our facilities and we serve various customers sitting worldwide.

How can we contact you if I have any query or questions?

We are happy to assist you with any questions you have. Please contact us by E-Mail at info@kansalgems.com or by Telephone at +91-89528-76711, +91-98290-82428.

Do you sell your products in wholesale?

Yes, we are happy to sell our product at wholesale prices. Please contact us with your company name, address, phone number, contact name, email address etc. and inform us the products you want to buy in wholesale with the quantities you have to buy, so, we can inform our wholesale price for it.